Maximizing Return on Customer Success Through Journey Mapping
How are you defining customer success in your organization in context of the entire customer journey? Your customers rely on you to understand their entire journey, and customer success is a huge part of that! Understanding how your customers move through their journey will help you set them up for even greater success and continued growth.
View this webinar to learn:
• Why it's so critical to understand your customer's entire journey
• How customer success fits into the customer journey
• What insights CS can uncover for the benefit of the entire organization