Writing anything from scratch can be intimidating, much less a request for proposal (RFP). It’s easy to get overwhelmed or stumped when you’re not sure where to start, especially when purchasing a newer product, such as Customer Success software, for the first time. Even with pre-purchase research, you simply don’t know what you don’t know when it comes to determining must-have criteria. Poorly phrased or missing questions and unclear instructions lead to communication friction and subpar responses from vendors.
That’s why we created this Customer Success RFP template that outlines and organizes the RFP essentials, so you attract stronger, more effective vendor proposals.
Now that we’ve made compiling your RFP questions a breeze, let’s look at the most common Customer Success RFP mistakes. Avoid these solicitation blunders to make your purchasing process as smooth, simple, and snafu-free as possible.
Continue reading on the blog to see what these six common mistakes are, so you can be sure to avoid them.
.png?upscale=true&width=1196&upscale=true&name=CZ_Newsletter_Banners_Customer%20(002).png)
