A CSM's Introduction to ChurnZero

Tuesday, January 26th at 3PM ET

Join Chase Tinkham, Customer Success Manager at ChurnZero, as he walks you through a day in the life of a ChurnZero user. Chase will share how our platform helps CS teams better manage their book of business. He’ll walk you through how he as a CSM uses the platform to assist with onboarding, renewals, and expansion. If you’re considering a Customer Success platform, this is the perfect way to see how ChurnZero can become a part of your team’s daily routine.

In this webinar, you'll see: 

  • A walkthrough of ChurnZero from a CSM’s perspective
  • How CSMs can organize their day to maximize account coverage across high risk and low engagement customers
  • Tips for applying a CS tool when prepping for internal and customer meetings
  • Why external dashboards and ChurnScores are an important part of a CSM’s daily routine

This webinar will be recorded and emailed to those who are registered within 24 hours of the event. 

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