Webinar: How Do You Rank? Understand the Growth and Retention Metrics of SaaS Companies from Recent Surveys and M&A Activity.
It is no secret that customer churn hits recurring revenue businesses hard, but what is the real impact for the long-term health and valuation of the company?
To better understand that impact and the associated business risk of churn, join our webinar with two leading experts in the industry from SaaS Capital and Software Equity Group, as they share SaaS retention benchmark data, so you can see how your company stacks up.
This webinar will cover:
• How customer retention impacts the valuation of your company
• The compounding effects that churn has on your bottom-line
• How Customer Success can effectively drive retention
• The data you need to get the investment in your Customer Success team
• Rob Belcher, Managing Director, SaaS Capital
• Allen Cinzori, Managing Director, Software Equity Group
• You Mon Tsang, CEO & Founder, ChurnZero