ChurnZero SlackBot: A Better Way to Unlock Key Customer Insights Anytime, Anywhere
Ever find yourself away from the computer when someone messages you a question about a customer? Oftentimes these high-priority questions can’t wait.
You want to respond right away but lack easily accessible customer insights on the go. When seeking important information like health scores and renewal dates, you’re typically left scrambling for computer access. Thankfully, there’s a better way.
ChurnZero’s SlackBot solves problems like this by allowing teams throughout your organization to quickly look up customer information and insights via Slack. Whether you’re in the office or on the go, just open Slack on your device, type in your customer’s account and voila, you receive instant usage data, engagement data and much more!
Join Jeff Burns, Account Executive, for a 20-minute webinar to learn about the benefits of leveraging Slack for real-time customer insights. You’ll learn:
✔ How to use Slack to access key account and contact level usage data
✔ Leveraging SlackBot to track and measure KPIs that provide a real-time pulse on your accounts
✔ Why Slack Alerts are a perfect way to stay up to date on the latest customer needs
Speaker: Jeff Burns, Account Executive
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