Customer Health: How to Operationalize Your Data to Understand, Identify and Forecast Customer Churn
Wednesday, October 27, 2:00 - 3:00 PM EDT
Customer health scores give Customer Success teams a deep understanding of a customer's likelihood to renew and are a leading indicator that there may be an issue with an account. But a customer health score is only as good as the sum of its parts.
Join this webinar with Bora Lee as she walks you through how to measure the effectiveness of your customer health scoring to maintain its accuracy.
During this webinar you will learn: