Building a Forever Transaction with Every Customer - Driving Deeper Engagement, Loyalty and Lifetime Value
With the explosion of subscription-based businesses, business customers and consumers alike are becoming increasingly sophisticated. Expectations are high, and competition is fierce to win the engagement and loyalty.
Join us for a webinar with Robbie Kellman Baxter, the leading subscription and membership business model expert and author of THE MEMBERSHIP ECONOMY and the brand new book, THE FOREVER TRANSACTION. She will share how subscription pricing is just the beginning of building “Forever Transactions” with every subscriber and what you can do as Customer Success professionals to maximize customer lifetime value.