Join us October 8th for BIG RYG - a free, half-day virtual event for Customer Success leaders and their teams. You'll learn what it takes to deliver exceptional ongoing customer value and how to take your team to the next level.
Learn alongside industry though leaders including:
Abby Hammer, Chief Customer Officer, ChurnZero
Nick Mehta, CEO, Gainsight
Jennifer Griffin, VP of Customer Success, TrustRadius
Erica Swint-Williams, Sr. Manager of Customer Success, MailChimp
To view the complete agenda, speaker lineup, and to register, visit bigryg.churnzero.net.
Dear Abby Hammer: Splitting Support and CS - Why and How
Our book of business has been growing steadily which has brought new questions pertaining to our CS and Support functions, should I split out my Customer Success and Support Teams into distinct functions? How can I make an argument internally in favor of an independent Customer Support department?
Refer a Colleague to ChurnZero
If ChurnZero helped you or your company and you know it would do the same for someone else, now is the perfect time to share! Tell us about them and you will earn a $50 Amazon gift card after they connect with our team, and a $250 Amazon gift card after they become a ChurnZero customer.
Now more than ever, the success of customers and suppliers is inextricably linked. Yet, despite this new mutual-success dependency, many organizations are still using traditional, ineffective, and outdated customer engagement approaches. This webinar introduces a Success Chain Management model. Join the webinar to learn how using the concepts and practices of the Success Chain can help you better engage your customers to maximize mutual success.
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